Tag: engagement

Unlock the ‘CEO’ Potential

[vc_row][vc_column][vc_column_text]In senior care, Activity Directors are often underpaid, overworked, lacking respect from colleagues and asked to document their work each day using cumbersome paper-based strategies. A national Linked Senior survey of more than 300 Activity Directors uncovered that more than half of survey participants indicated that documentation is the most challenging part of their work […]

There is a New CEO in Town

[vc_row][vc_column][vc_column_text]That is, the Chief Engagement Officer. Engagement is a buzzword in the senior care market these days – but the focus is on successfully engaging members of the workforce and community business partners rather than a commitment to first optimizing engagement for the people we serve: the older adults, our residents. Resident engagement is not […]

Are your residents getting the drug or the VIP treatment?

[vc_row][vc_column][vc_column_text]We live in a world that values the personalized experience above all. From your Amazon shopping home page, to your smart car and television, to the line at the grocery store, the experience is deeply personal. You are greeted by your name, offered things based on past behaviors and in turn, you expect things to […]

Ignite Purpose with Engagement

[vc_row][vc_column][vc_column_text]The U.S. Census Bureau recently reported that by 2030 all of the baby boomers will have reached the age of 65 and by 2035 older adults will outnumber children in this country for the first time in its history. Global projections on aging show similar trends. The United Nations reports that the number of older […]

Fulfilling Needs to Support Purposeful Living

[vc_row][vc_column][vc_column_text]“The fact is that people are good. Give people affection and security, and they will give affection and be secure in their feelings and their behavior.” – Abraham Maslow Abraham Maslow’s Hierarchy of Needs pyramid shows that an individual cannot fulfill their highest aspirations for a meaningful life (the top of the pyramid) until their […]

Why Your Resident Engagement Metrics Aren’t Working

[vc_row][vc_column][vc_column_text]“If you can’t measure it, you can’t manage it.” – Peter Drucker Facing staffing shortages, residents living with higher acuity levels and ever tightening budgets, it isn’t difficult to understand why senior care communities may not have the time to closely examine the effectiveness of their current engagement metrics. Skilled nursing and assisted living providers […]